FAQ — Frequently Asked Questions

Frequently Asked Questions

What do I receive after purchase?

You'll receive a high-resolution digital file (JPG/PNG) instantly after payment — no physical item is shipped. You'll get a download link by email immediately after checkout.

What size should I print?

Our files are designed for high-quality printing. The recommended print sizes are listed in each product description. As a general guide: 3500×4500 px is perfect for prints up to 12×16" (30×40 cm) at 300 DPI.

Where can I print it?

You can print at any local print shop, or use online services like Printful, Printify, or Canva Print. Home printing on quality photo paper also works great.

What format will I receive?

A high-resolution JPG or PNG file, ready to print at home or at a professional print shop.

Can I use this for commercial purposes?

All prints are for personal use only. Commercial use, resale, or redistribution is not permitted without written permission.

Do you ship physical prints?

No — Hey Little Print sells digital files only. You download the file and print it yourself, giving you full control over size, paper, and finish.

I didn't receive my file — what do I do?

Please check your spam or junk folder first. If you still can't find it, contact us at info@heylittleprint.com and we'll help you immediately.

Can I get a refund?

Due to the digital nature of our products, all sales are final. However, if your file is corrupted or you received the wrong file, we'll resolve it right away — just reach out to us.